Moto is the one of the hotest selling smartphone around and since it is selling in huge numbers, several bugs and problems have been identified which are plaguing Moto users worldwide. Good thing is that Motorola has acknowledged the issue and is working on a fix, but before that happens, we can take advantage of huge Motorola community worldwide and discuss some of the Motorola phones common problems and solutions.
The Phone Freezes
It doesn’t respond to any button presses, you can carry out a force restart by pressing and holding the Power button for ten to twenty seconds. Your phone will restart and hopefully won’t lock up again.
If you have repeated freezes, the first thing to do is try and identify a common trigger: more often than not, repeated freezes have the same app or feature in common. As with battery drain, if you find a bad app remove it from your device to see if that solves your problem.
Many people are seeing the message “Camera Error, Please restart camera.” You may likewise get the “Camera has stopped” message. To solve this issue go to Settings > Apps and discover the Camera application, at that point tap Force stop and tap Clear cache in Storage. Hold down the Power button and tap Power off, then use Power to turn your phone back on and see if the camera works properly.
If it still doesn’t work, then there’s a good chance that a third-party app is to blame. You can test by going into safe mode — hold the Power key, then tap and hold on Power off, and then tap OK when Reboot to safe mode.
Your phone will reboot and you should see Safe Mode in the bottom-left corner. If the camera works, then an app you’ve installed is causing the problem. Consider uninstalling any app that uses the camera first, including flashlight apps that use the camera flash, then restart your phone and test again.
Can’t download apps from Play Store
This might be related with the Android Nougat update. It seems that downloads from the Play Store may be blocked in case you’re roaming using mobile data. If that’s the case for you, then the only option right now is to connect to Wi-Fi.
If that doesn’t seem to be your problem, then go to Settings > Apps and find Google Play Store, then tap Force stop and go into Storage and tap Clear cache.
Battery is taking too long to Charge
If your moto mobile battery is taking too long to charge, it’s hardware issue. You have to replace your USB cable and try a new cable with output rating between 500 mA and 1.5 A.
Can’t detect SIM or signal loss
It seems very regular for Moto G4 or G4 Plus users to keep running into issue with SIM recognition. Now and again, the SIM card can’t be identified at all and in others, it’s unreliable leading signal loss and data drop outs. To solve this issue
Press and hold the Power button down for ten seconds until the point that your phone restarts.
If you cut down your SIM to fit the Moto G4 or G4 Plus, then you need to get a new one. Trimmed down SIM cards can definitely cause issues.
It’s worth turning your phone off, removing the SIM and inspecting it. Test it in another device, if you can, and see if it works there, just to make sure there’s nothing wrong with it.
Back up everything and try a factory reset via Settings > Backup & reset > Factory data reset.
To solve this issue, follow the below steps
Keyboard keeps disappearing
Many individuals appear to have keep running into an issue where the keyboard randomly disappers when it shouldn’t. It may occur in the program, amid a call, or at later.
You could have a go at utilizing an alternate console. There are different alternatives in the Play Store.
This issue may be caused by poor memory management. Try tapping the recent apps or multitasking button and clearing anything you aren’t using before you try to use the keyboard.