Pharmacy Technician Interview Questions
Pharmacy technicians prepare medications for patients according to their prescriptions. They prepare the exact required materials and dosage, tag it, price it, and file it. They work under the supervision of licensed pharmacists. Here are the top 25 pharmacy technician interview questions and answers.
1. Explain the responsibilities of a pharmacist.
Refer to the responsibility of advising patients and physicians, verifying accuracy of prescription when in doubt, reviewing possible side effects, recommending most suitable non-prescription drug ,assigning correct dosage and instructing patient regarding usage. A pharmacist can also warn the patient and physician regarding drug interactions.
2. How do you feel about serving an poor patient?
I serve all patients in a similar manner, that is courteously, politely and with a lot of compassion.
3. How do you keep up to date with pharmacy practice?
I am an active member of the APhA and regularly participate in various workshops and training held by them. I also keep up to date of my knowledge regarding the pharmacy field via study of various research journals featuring ongoing pharmaceutical studies and their effectiveness.
4. What is the importance of confidentiality in this role?
As pharmacy technicians have access to customers’ private information, It is important for them to keep information confidential.
5. List the most important qualities for a pharmacy technician?
- Pharmacy Technicians are Compassionate
- Patience Helps Put Patients at Ease
- Pharmacy Technicians Must Have Excellent Communication Skills
- Attention to Detail is Important in Pharmacology
- Pharmacy Technicians Must Have Strong Ethics
6. How do you retort to deadlines?
“I actually love to work under deadlines because I can categorize task based on order of importance and end date. I think they can be beneficial and allow me to remain organized.”
7. What does NR/prn (other sig codes) mean?
8. How will you verify whether a prescription is valid or not?
- If the information is incomplete or unclear.
- If the fax does not originate from the designated pharmacy.
- If I want to obtain further clarifications (track record of medications served, for example).
- If the prescription is “odd” or peculiar in any way.
- If the prescription is internally consistent with the conversation I have with the donor.
9. How to identify drug seeking behavior ?
- Claiming to have lost a prescription or have had a prescription stolen
- Claims of needing a specific narcotic, because they are allergic to or otherwise unable to take non-narcotics
- Describing a list of textbook symptoms
- Exaggerating the severity of symptoms
- Going to two or more doctors within a short period of time in an effort to get a specific drug (sometimes referred to as doctor shopping)
- Not interested in an actual diagnosis, but still wants specific drugs
- Unwilling or unable to provide medical records or contact information about previous doctors.
- Exhibiting signs of drug abuse, including withdrawal symptoms or skin tracks
- Frequent visits to different out-of-town doctors
- Frequent visits to emergency rooms with complaints of pain, anxiety, or other symptoms the sought-after drug can relieve
10. What do you dislike the most about being a Pharmacy Technician?
Perhaps having to explain to a customer that we are unable to provide the medication they wanted, some customers could become quite distressed so I know it is important to be very empathetic.
11. List some of the suggestion you have made that was implemented in pharmacy field?
12. How would you deal with a difficult customer?
“Customer service is an essential a part of being a pharmacy technician. I wouldn’t take something they say in my view and do my great to resolve the trouble. I would listen to their complaints, ask for forgiveness, and try my hardest to satisfy the patron. My purpose is for them to go away glad and continue doing business with us.”
13. Why do you prefer this job?
14. How will you avoid Burnout?
- Perform a Job Analysis
- Take Control
- Work with Purpose
15. How would you know you were successful on this Job?
I’m sure that I was successful in this job because of any job offered by your company is my dream and I can do anything for achieving my dreams.
16. Do you think you are overqualified for this post?
Regardless of your qualifications, you should state that you are well qualified for the position.
17. Which pharmacy related software have you used before?
Mention some pharmacy related software like ASHP, HIMSS and CPOE.
18. Why do you want to work at a pharmacy as opposed to a healthcare facility?
I like face to face customer contact and dispensing medication is something that I really enjoy. Working at a pharmacy provides me an opportunity to do both.
19. How do you go about with Medication storage?
On receiving the drug stock I research the expiry date and temperature requirements very carefully and then store the medications accordingly in appropriate storage sections, placing the ones with lesser remaining expiry period in the front shelves.
20. What were your responsibilities at your prior job?
My responsibilities at the prior workplace includes: Inventory maintenance, stock receiving and checking, drug storage, mixing compounds to prepare prescribed tonics, stocking and labeling of medicines, attending customers and explaining the dosage of medicine to the customers.
21. How do you handle things correctly?
Considering the fact that accuracy approach the change between existence and death in my job, I need to be very careful. I don’t fill two prescriptions simultaneously in order that possibilities of mistakes minimize. I continuously double check drugs before I hand them out.
22. Why Did You leave Your last Job?
This is a long-established query, so have an answer ready so one can reassure the interviewer that you simply is not going to go away if matters aren’t thoroughly to your liking. Avoid pronouncing whatever negative about your former boss or situation of employment, or you’ll be perceived as being elaborate.
23. What is your energy level like? Describe a typical day?
Demonstrate excellent use of time, incorporate planning upfront and that review of your performance helps you reach your preferred ambitions.
24. Difference between OTC medicines and prescription
|OTC Medicine||Prescription Medicine|
|Does NOT require a prescription to purchase|
A doctor’s prescription is required; other licensed healthcare providers, such as nurse practitioners or physician assistants, can also write a prescription for medicine (under the authority of a doctor)
|Available for purchase on store shelves in a pharmacy and in stores such as supermarkets or small convenience stores||Can only be dispensed from a pharmacy (community, online, or mailorder) by a licensed pharmacist|
|OTC medicines can be used by more than one person; however, because of the risk of contamination, some OTC medicines are NOT recommended for sharing (e.g., eye drops, ointments)||Prescribed for and intended for use by one person only|
|OTC medicines have a wider margin of safety than prescription medicines|| |
Usually more powerful than OTC medications
25. What is the worst or most embarrassing aspect of your business profession? How would you have done things differently now with 20/20 hindsight?
This can be a normal query to be taught how introspective you are, also to peer if that you could learn from your mistakes. If you can, it indicates an open, more flexible person.